Mar 14, 2019
New York City, USA
Building the Digitally Fit and Inclusive Workforce of the Future - Today is hosted by PwC
ICEDR partner companies and academic partners may send colleagues.
Leaders are racing to unlock the value of data, tech-enabled business processes, and create better, more digitally-enhanced experiences for customers and employees. They are working to disrupt their own businesses before somebody else does. CEOs also recognize the imperative for a diverse workforce and inclusive culture. None of this can be achieved without substantial investment in talent, development and enabling processes and technology. Executives know they can’t hire their way out of the need for upskilled employees. Employees are focused on organizations that will invest in their development and help secure their future in the face of increasing automation and AI.
This program will provide participants with insights on workforce and diversity strategies for a digital, data driven economy. Leaders from PwC will share insights from their own firm experience, along with executives from other leading organizations.
- Participants will obtain insights on topics including:
- Learning and Development strategies for building digital acumen with specific examples of apps, learning assets and development programs
- Driving digital upskilling and innovation at scale, using crowdsourcing, innovative platforms, new roles, and change and communications strategies
- Applications of people analytics to drive strategy and optimize the employee experience
- Building a culture that fosters a growth mindset and lifelong learning
- Insights on building inclusive leadership, unconscious bias education and dialogue to create belonging and insights from the CEO Action for Diversity and Inclusion initiative
- Gender and power in the innovation economy: strategies, learning and progress
Who Should Attend
This program is intended for:
- Human resources and diversity and inclusion specialists
- Senior executives who are committed to building a digitally fit workforce
- Professionals in line roles who are responsible for building and retraining technical talent
ICEDR partner companies may send 4 colleagues. ICEDR academic partners may send 1 colleague.
Managing Director, Diversity, PwC
Jennifer Allyn is responsible for designing strategies to retain, develop, and advance diverse professionals at PwC. She spearheaded PwC’s enhanced parental leave policy, which includes a phased return option at full-time pay for men and women. Jennifer was instrumental in developing the firm’s first PwC Talks interview with Sheryl Sandberg and is a featured expert on LeanIn.org discussing Communicating with Confidence. She is widely quoted in the media as a D&I thought leader and hosts Pursuit of Happiness a podcast exploring how people juggle work and everything else. Prior to joining PwC, Jennifer was a senior consultant at Catalyst where she advised a diverse group of Fortune 500 clients. She graduated from Brown University, earned her Masters’ in Public Policy from the Harvard Kennedy School and currently serves on Barnard College’s Athena Leadership Council. Jennifer is a proud recipient of the 2016 Ted Childs Life Work Excellence Award.
Chief Learning Architect, Learning & Development, PwC
Jonathan Amy is currently the Chief Learning Architect for Learning and Development (L&D) at PwC and is a member of the Firm’s US L&D Leadership Team. Jonathan joined the Firm's audit practice in 1989 where he served a wide variety of clients from small not-for-profits to large multi-national conglomerates. In 1998, Jonathan re-aligned his career to combine his deep business skill set with his passion for creativity in continuous learning. In his previous role as the Instructional Design and Technologies Leader for L&D, Jonathan focused on the intersection of technical expertise and behavioral change as components of leadership development. He has also led the design of comprehensive global learning solutions which leverage leading-edge techniques such as metaphoric and experiential learning, peer and team based learning as well as the blending of asynchronous technology-based solutions with classroom application and synthesis. In 2010, Jonathan assumed responsibility for all aspects related to the business of Development, from systems, processes and program implementation to strategy, budgeting and resourcing. In this capacity, Jonathan has also overseen the design and implementation of the Firm’s new leading-edge learning portal and personalized learning system. In 2017, Jonathan was appointed as PwC’s Chief Learning Architect. In this new role, Jonathan is responsible for leading a team that develops the learning “blueprint” for addressing performance issues and brings together the necessary resources, tools, technologies and analytics in an integrated, innovative fashion to enable the design and deliver a great learning experience. Ultimately, this comprehensive system of developmental activities forms the framework to achieve business priorities, close skill gaps and create leaders at all levels. In 2018, Jonathan assumed responsibility for global initiative to launch PwC’s new Digital Badge program – representing the next generation of learning recognition, providing our people with dynamic transcripts that flex to match their ever-growing knowledge and experience.
Head of Executive and Management Development, JP Morgan Chase
LeAnne Bennett is Head of Executive & Management Development for Leadership Edge, driving the design and development of a full suite of centralized management and executive programs for JPMorgan Chase & Co. Specifically, she is responsible for the development and strategy of the leadership & management curriculum targeting the firm’s 44,000 managers, globally.
She has been with JPMC for 15 years and prior to that, she has held various internal consulting roles in several leading financial institutions (incl. Credit Suisse, Merrill Lynch, JPMC & Citigroup), all in the areas of talent and organizational development. She has strategically partnered with executives, managers and HR professionals on a wide variety of projects and initiatives, ranging from leadership development, talent and performance management, surveys, diversity and inclusion efforts, selection and individual evaluation/assessment/coaching.
She holds a Ph.D. in industrial / organizational psychology from the University of South Florida and currently serves on the board of JobsFirstNYC, whose mission is to build more effective pipelines of talent for local employers while also supporting young adults in building the skills they need to succeed.
Leader of Strategic Innovation and Technology, PwC
Chief Talent Officer, BlackRock
Matt Breitfelder, Managing Director, is BlackRock's Chief Talent Officer and is a member of the firm's Global Operating Committee. In this capacity, Matt leads the Global Talent team, with responsibilities for talent acquisition, talent management, learning & development, inclusion & diversity and executive succession planning and development. Previously, Matt served as the Global Head of the HR Business Partner team, which is responsible for providing HR consulting and service delivery in each business group across the firm. He also led the Investments (Alpha, Beta, Multi-Asset, Trading & Liquidity and Alternatives) and Client Businesses (Institutional, Retail, iShares and BlackRock Solutions) HR teams.
Prior to joining BlackRock, Matt was Global Head of Talent Management and Organizational Development at MasterCard Worldwide. He has also held talent and strategy roles at PricewaterhouseCoopers and the Corporate Executive Board. He began his career as an international economist with the U.S. Department of Commerce. Matt currently serves on advisory boards at the Presidio Institute and the Aspen Institute.
Matt earned a BA in economics from the University of Southern California, an MS from the London School of Economics and an MBA from Harvard Business School.
Chief People Officer, PwC
Mike Fenlon leads the people strategy and organization for PwC US, part of a network with over 200,000 people in 158 countries. He is an experienced global leader in strategy, leadership development, learning, innovation, culture, and performance.
Fast Company magazine recognized Mike as one of the 100 most creative business leaders in the world in 2016.
Mike is passionate about diversity and creating an inclusive workplace, and believes this is a key to innovation and competitiveness in the 21st century. Mike founded “Aspire to Lead: PwC’s Series on Leadership and Gender Equality,” a global, university based forum (www.pwc.aspire.com), and cosponsors PwC’s global impact partnership with United Nations - HeForShe.
Mike was a faculty member of the Columbia Business School executive education team ranked #1 in the world by The Financial Times.
As Associate Dean at Columbia Business School, he led EMBA programs and partnerships with London Business School and UC-Berkeley, and taught a popular course on Executive Leadership.
He directed The Fundamentals of Management: Highlights of the MBA, and the Columbia Senior Executive Program. He consulted in the non-profit and government sectors and served in Executive Programs at the Kennedy School at Harvard University.
Publications include articles on leadership, people strategy and innovation. He has been featured in The Financial Times, HR Magazine, Wharton Business Radio, Fox Television Business News, Big Think, and many other outlets.
Mike resides in New York, where he and his wife Dana are raising four children and a yellow lab. He is a runner and active in his community. He was educated at Columbia University where he received three master’s degrees and a Ph.D.
Managing Director and Global Head of Inclusion and Diversity, BlackRock
Jonathan McBride, Managing Director, is the Global Head of Inclusion and Diversity and also a member of the firm's Global Operating Committee.
Prior to joining BlackRock, Mr. McBride served as Director of the Presidential Personnel Office in the White House, a role he was appointed to in July 2013. He joined the administration as a Special Assistant to the President and the Deputy Director of the Presidential Personnel Office in August, 2009. In February 2012 he was promoted to be a Deputy Assistant to the President. Prior to serving in the White House, Mr. McBride was the Chief Strategy Officer with Universum, a global Employer Branding company, and served as the company's most senior consultant to companies and agencies looking to attract and recruit top talent. In 2000, Mr. McBride co-founded Jungle Media Group. Jungle's magazines, websites, and live events served a variety of audiences including MBAs, JDs, college students, African American young professionals, and Hispanic young professionals. The content focused on the career lifestyle and informed its readers about how to best navigate current and future career moves. Mr. McBride also worked for Goldman Sachs from 1997 to 2000 and U.S. Senator Herb Kohl from 1992 to 1995.
Partner, Digital Talent Leader, PwC
Sarah McEneaney is a Partner and the Digital Talent Leader for PwC across the US and Mexico. A member of the People Leadership Team, she is responsible for enabling success across all talent elements of PwC's digital transformation priorities. A firm believer in the power of employee experience in future-proofing organizations, Sarah is passionate about amplifying business potential by combining talent with technology skills and tools. She is a recognized leader with respect to organizational diversity and inclusion and is driven to level the opportunity field for people of all genders and those from underestimated populations.
Known for her approach as a constructive change agent, Sarah stays close to evolving practices around the future of work and developments in emerging technologies. She is focused on trends in People Analytics, EdTech and FinTech, especially digital learning solutions, blockchain applications and payments technologies. She draws on extensive experience serving global clients across the technology, financial services and healthcare industries, advising them on various operational, financial, regulatory and product challenges and opportunities.
She volunteers with MassChallenge, a startup accelerator, which supports early stage, high impact entrepreneurs and sits on the Advisory Board for Brandeis University’s MS in Digital Innovation program. Sarah also serves as a board member of the Boston Chamber of Commerce Women’s Network Advisory Board and of the Irish Educational Foundation. She was recognized with an “Irish Woman of Influence” award in 2010.
Prior to joining PwC’s Boston office, Sarah spent time with PwC in Ireland, London, New York, Seattle and Sydney, where she also gained private sector experience.
She is a CPA in addition to holding a Chartered Accounting designation from Ireland. She earned a Bachelor of Science from University College Cork and an MBA from the University of Chicago’s Booth School of Business, both with honors.
Executive Vice President, Chief Diversity Officer, Macy's, Inc.
According to LIM College President, Elizabeth S. Marcuse, “In addition to being a true role model for our students, Shawn Outler has also actively supported them on a multitude of fronts throughout the years. Her commitment to developing the next generation of fashion’s business leaders is admirable…”
Shawn Outler is a passionate leader who is known for innovative and results-driven strategies, and her expertise in working with and developing Minority and Women-owned Business Enterprises (MWBE). As the Executive Vice President, Chief Diversity Officer for Macy’s, Inc., Shawn oversees Macy’s overall Diversity and Inclusion Strategy, creating a vision to advance diversity and inclusion, as it relates to employees, customers, vendors/suppliers, and communities. She also works closely with Macy’s multicultural business development and The Workshop at Macy’s, an exclusive retail development and mentorship program she created to educate and prepare minority and women-owned business owners for growth and success in the retail industry. Since its launch in 2001, The Workshop has become a benchmark for retail supplier diversity.
Shawn joined Macy’s in 2006 as the Divisional Vice President/Merchandise Manager of Better Traditional Sportswear at Macy’s Central Division in Atlanta, GA. In 2009, Shawn was appointed to the newly created position of Group Vice President, Leased Businesses & Electronics, Vendor Collaboration and Multicultural Business Development. In 2014, Macy’s President (now Chief Executive Officer and Chairman), Jeff Gennette, personally selected Shawn for the role of Senior Vice President, Weddings & Gifting Strategies and Multicultural Business Development. She was then promoted to Senior Vice President, Lease, Pricing and Multicultural Initiatives in 2016. Miss Outler was elevated again in 2017 to the position of Executive Vice President, Licensed Businesses, Pricing and Multicultural Strategy & Operations. She began serving in her previous role of Executive Vice President, Licensed Businesses, Food Services and Multicultural Initiatives in 2017, as well. Shawn was promoted to her current role in October 2018.
Shawn launched her retail career in 1989 as an Executive Trainee at Abraham & Strauss before advancing into Assistant Buyer and Divisional Vice President, Divisional Merchandise Manager roles at Lord & Taylor, where she worked from 1996 – 2006.
Shawn was featured in Black Enterprise Magazine’s “Women of Power” series in 2014 and 2018 and was included in the magazine’s 2017 list, 300 Most Powerful African American Executives in Corporate America. She appeared on The Oprah Winfrey Network’s “Mind Your Business with Mahesha” program (Season 1, Episode 103 – “Something’s Afoot at Footnanny”) in August 2018 and Netflix’s “Follow This” docu-series (Season 3, Episode 2 – “Cover-up Couture”) in November 2018. She was named to the National Retail Federation’s 2015 List of People Shaping Retail’s Future. Shawn is a recipient of Syracuse University’s Chancellor Citation for Distinction in Retailing and Multicultural Development. She was also honored with the Power of Excellence Award from BRAG and received the Community, Business, Service and Multicultural Award from the NAACP Mid-Manhattan Branch.
Shawn serves as the Co-President of BRAG. She is a member of The Women’s Forum of New York, and also serves the community as a member of the LIM College Fashion Industry Advisory Board. Shawn delivered the keynote address at LIM’s 79th commencement ceremony in 2018, where she was also awarded an honorary Doctor of Commercial Science (DCSc) degree and Distinguished Achievement Award.
Shawn is a native of Queens, NY. She is a graduate of the Whitman School of Management at Syracuse University in Syracuse, NY, where she earned a dual Bachelor of Science degree in Marketing and Transportation & Distribution. Shawn currently resides in New York City.
Founder & President, ICEDR & Senior Lecturer in Organizational Effectiveness, MIT Sloan School
Douglas A. Ready is a professor at MIT’s Sloan School of Management and is the Founder and CEO of the International Consortium for Executive Development Research (ICEDR), a premier global HR talent academy for nearly forty world-class companies and more than twenty-five top-tier business schools. For more than two decades, Doug has been bringing together many of the world’s best companies and business schools to share innovations and excellent practice in talent, leadership and strategic change.
Doug is considered one of the world’s leading authorities on strategic talent management and executive development. He is the author of many highly popular Harvard Business Review articles including “The Power of Collective Ambition,” “The Hallmarks of a Game-Changing Talent Strategy”, “Are You a High Potential?” “Make Your Company a Talent Factory,” “Winning the Race for Talent in Emerging Markets,” and “How to Grow Great Leaders.” He is also the author of several acclaimed MIT Sloan Management Review articles including: “Developing the Next Generation of Enterprise Leaders”, “Enabling Bold Visions,” “Leading at the Enterprise Level,” “How Storytelling Builds Next Generation Leaders,” and “Why Leadership Development Efforts Fail.” His writings have also appeared in the Financial Times, Business Strategy Review, Fortune and The Wall Street Journal. In 2008 he received the highly coveted Marion F. Gislason Award for excellence in the field of leadership and executive development. In addition, Business Horizons recognized Doug as one of the world’s Leadership Gurus. Doug has been named multiple times to Thinkers50, the premier ranking of the world’s top thought leaders.
Doug is an active advisor to CEOs and top executive teams around the world on developing companies’ enterprise leadership teams and implementing strategic and cultural change. He has worked with senior leaders at Hess Oil, RBC Financial Group, HSBC, Four Seasons, PricewaterhouseCoopers, LG Group, Ford Motor Company, Continental AG, Samsung Group, United Technologies and the United States Federal Reserve, among others.
Prior to serving as Senior Lecturer at MIT Sloan, Doug taught at UNC’s Kenan-Flagler Business School and London Business School. He earned his Masters in Management from Harvard University and the PhD from Cranfield University in the UK.
U.S. Minority Initiatives and Talent Management Leader, Office of Diversity, PwC
Elena is the U.S.Minority Initiatives and Talent Management Leader for the Office of Diversity at PricewaterhouseCoopers LLP. A thought leader on diversity and inclusion (D&I) strategies, she is responsible for the firm’smulticultural initiatives designed to retain, develop and advance diverse professionals. Elena is also responsible for PwC’s Diamond program, a coaching and advocacy program for high-potential minority senior managers and directors.
Since joining PwC, Elena has served in a variety of Human Capital roles and spearheaded the firm's signature Vanguard program, a year-long leadership development program for the firm’s Black/African American new hires. She is currently responsible for leading the Firm’s efforts around unconscious bias education and worked with Mahzarin Banaji from Harvard University to launch the Outsmarting Human Minds project. The hope of this project is that by knowing the science, we can take steps to recognize and even conquer our blind spots and ultimately improve the decisions we make in life and at work.
Prior to joining the firm, Elena worked for Inroads, where she led Talent Acquisition for their Northern New Jersey affiliate. She was responsible for placing talented minority interns in organizations like PwC and converting them to full-time hires.
Externally, Elena is a member of Society of Human Resource Management (SHRM) and NAAHR (National Association of African Americans in Human Resources). She also sits on Working Mother Media's Advisory Board for Multicultural Women, which focuses on deepening the conversation around race and gender in the workplace. Most recently, Elena was appointed to the American Institute of Certified Public Accountants’ (AICPA)National Commission on Diversity and Inclusion.
US Chief Learning Officer, PwC
March 14, 2019
8:30-9:00 Registration and Coffee
9:00-9:15 Welcome and Introduction
-Doug Ready, Founder & President, ICEDR & Senior Lecturer in Organizational Effectiveness, MIT Sloan School of Management
-Michael Fenlon, Chief People Officer, PwC
9:15-9:45 People Strategy, Digital Fitness and Inclusion in the Innovation Economy
-Michael Fenlon, Chief People Officer, PwC
9:45-10:45 Learning & Development Strategies for Building Digital Acumen
-Katrina Salem, US Chief Learning Officer, PwC
-Matthew Breitfelder, Chief Talent Officer, BlackRock
-LeAnne Bennett, Head of Executive and Management Development, JP Morgan Chase
11:15-12:15 How to Digitally Upskill the Talent Your Organization Needs to Retain
-Sarah McEneaney, Partner, Digital Talent Leader, PwC
-Jonathan Amy, Chief Learning Architect, Learning & Development, PwC
1:15-2:15 Gender and Power in the Innovation Economy
-Jennifer Allyn, Managing Director, Diversity, PwC
-Mitra Best, Leader of Strategic Innovation and Technology, PwC
2:30-3:30 Developing Inclusive Leadership and Belonging - Insights from CEO Action for Diversity and Inclusion
-Elena Richards, Minority Initiatives & Talent Management Leader, Office of Diversity, PwC
-Jonathan McBride, Managing Director and Head of Inclusion and Diversity, BlackRock
-Shawn Outler, EVP, Chief Diversity Officer, Macy's
3:30 Idea Exchange and Accelerating Impact
This program will take place at PwC’s New York City office at 300 Madison Avenue, New York, NY. The program will run from 9:00 a.m.-4:00 p.m. Please plan to arrive no later than 8:30 a.m. to pick up your materials.
300 Madison Avenue
New York, NY 10017
Please bring your ID with you as you will need this to enter the building.
Each participant is responsible for making his/her own hotel reservations. We suggest the following hotels:
Renaissance Hotel - Times Square
714 Seventh Avenue
New York, NY 10036
Marriot Marquis Hotel
New York, NY 10036
The New York Helmsley Hotel
212 East 42nd Street
New York, NY 10017
Business casual clothing is recommended for the program.